Dustin was super. He really wants to get you the right products. He shares personal success stories with the products and I will use him in the future when I look to upgrade.
Dustin was a nice person to work with. He clarified all my questions while making the choices for our outdoor grill. He even gave us a bbq grill set as a gift. He came to our house and showed us and explained how to take good care of the outdoor kitchen. I highly recommend Dustin and his products that can meet everyone's needs.
Dustin was fantastic to work with. I am out of state but knew what I wanted. Dustin had the outdoor kitchen pieces shipped to me and picking up the kitchen was super easy. Prices are fantastic and Dustin is there every step of the way to answer your questions. Will definitely do business with Outdoor Patio and Dustin again. Highly recommended.
Tx O.P.C. recently built a custom outdoor kitchen island with a built-in grill for me. Overall, the process and results were excellent and I couldn’t have imagined things going smoother than they did. From start to finish, Dustin provided excellent communication. During the intake process, he took the time to listen to my inputs and provide me with details on how the proposed design would be constructed. During the build, there were no gaps in communication with other team members involved and they made sure the quality met my expectations before considering the job done. I truly appreciate this exceptional customer service and would not hesitate to contact them for all future projects.
I went into Texas Outdoor Patio Center to buy a griil, dual side burners, refrigerator and cabinets fir our new outdoor kitchen and was greeted by Dustin, who did a fabuolous job recommending Broilmaster and another great outdoor refrigerator brand. Dustin is excellent at customer service and product knowledge. I highly recommend vising Dustin's outdoir patio center if you have plans for purchasing higher end grills, etc.
After a purchase fell through with another vendor (indefinite backorder), Texas Outdoor Patio Center got me set up with a new grill to replace the broken built-in we had when we moved in. I was originally warned the estimated delivery date was looking like September, but they managed to get one way ahead of time and finished up the installation today! Install went great and the new grill (Broilmaster BSG343) seems like a much more quality product than what we replaced.
Communication was solid through the whole process. Very responsive over text and they really helped me out with selecting the perfect grill for my existing space. HIGHLY recommended!
Dustin has been so helpful in setting us up with a new outdoor patio grill. His customer service was very assuring and professional.
His team came out quickly, and did an amazing job removing the old one, adjusting the masonry, and adding the new one.
We highly recommend using Dustin and team.
Dustin was super knowledgeable & helpful! I called about a built-in grill replacement and in 24 hours I had one installed...AMAZING SERVICE!
Jose Celedonio Dias Posadas
We purchased Patio grill and power burner. Dustin was very helpful during the process, he got us the best deal compared to others in the market. After using the Grill and Burner for over 2 months now I feel very satisfied. 5 stars.
Wow - talk about great customer service and being on the ball! I had a patio being built, narrowed in on a Lion grill and these cabinets that all the big companies like BBQ Guys said will take 10-12 weeks to deliver. Found Dustin who said he could obtain one faster than that and help me out, he came through on getting both the grill and cabinets within 2 weeks, just in time for the patio to be finished! It pays to actually talk to someone local who can deliver on a promise and be there for support when needed! Thanks Dustin!
Ordered a grill from Dustin and had it in with two days. The communication was outstanding. The grill arrived and i was unable to get it picked up so for a few bucks he had it delivered to my door the following day. Would highly recommend
Great experience. Dustin was on vacation but you can access the show room when he is away. So I confirmed that Lion grill was good for me. I paid for the online invoice. His installer was also great guy. He brought the grill, de-installed and hauled away the old one and installed the new one with reasonable price. He also cleaned after himself and did not leave anything behind. Overall, it was a very smooth experience.
Dustin did a great job helping us price out the Lion grill we needed. His customer service is outstanding .
Dustin had gone far beyond expectations in meeting my needs. Will definitely recommend Texas Outdoor Patio Center and to seek out Dustin.
The covered patio is so beautiful! It far exceeded our expectations. The quality and craftsmanship was proficiently skillful. Thank you Dustin and your crew, your are great to work with. We feel like we are on vacation every day we step out into our backyard.
Dustin and his team are great to work with. Very responsive and quick. Love my new grill and how easy the process was!
Jose Luis Hernandez Morales
I want to take the time to thank Dustin and Sergio's crew on their outstanding job from the purchase of the Lion grill set to the final install along with the creation of the custom patio and fire pit. Dustin always returned any phone calls/texts on a very prompt basis and was able to answer all my questions. His pricing was superior to any online vender I found. Furthermore, his partner Sergio was on call to complete the installation along with the other projects I needed done. During the installation process Sergio was always onsite with his crew and offered many positive insights on how to better the projects. The workmanship is truly outstanding and Dustin/Sergio will be used for further projects.
We had done all of our research online and knew the products that we wanted.We went to the Lion website and found Texas Outdoor Patio Center was a local retailer. The prices were competitive with some of the biggest online grill retailers and I was able to do all the ordering over the phone. Dustin delivered the outdoor kitchen pieces to our homewithin a week. We would rather buy local if we can and have the expertise we need close by. Our experience was amazing and I can’t say enough good things about Dustin and Texas Outdoor Patio Center.
I had an outstanding experience with Texas Outdoor Patio Center in Farmers Branch. I was starting a project to have an outdoor bar built on my patio and had no experience with planning other than looking at pictures on the internet. My stone contractor said I would need to order all the component parts so he would have the cut-out specifications to begin the build. Dustin Johnson spent an hour with me educating me on quality differences with manufacturers and advising me on specific components to meet my needs. I placed an order and Dustin continued to communicate with me by email about my order status and pickup times. I received all my orders in two days time. I am so glad I visited Texas Outdoor Patio Center rather than ordering blind from and online supplier. Thank you Dustin. I can’t wait to send you a picture of my completed project.
Justin and his team did an AWESOME job. His work turned out to be so much better then I every thought it could be. I would recommend him to anyone who wants a professional job done right~ Thank you so much Justin~
Provided me with excellent references and service!
Dustin was great. Very professional and quick response. Love my outdoor kitchen and grill!
Awesome experience! Dustin was very helpful pre and post-purchase and we'll thrilled with our new Lion grill! Thanks Texas Outdoor Patio Center!
Dustin is a professional, very nice & attentive. He took the time to help us pick a bbq grill that best fit our needs. Bought the Lion 40" bbq grill. It comes with a removable griddle which was a must have for us. Thanks Dustin!
From my first meeting with Dustin, I was impressed with his professionalism and in-depth knowledge of outdoor grills and appliances. Perhaps what was most remarkable was his desire to ensure that I purchased items that suited my specific needs. While Texas Outdoor Patio Center offers a large variety of mid to high-end outdoor appliances, Dustin asked detailed questions and then based on my responses targeted units in his showroom that he would recommend. His prices are VERY competitive and you can’t match the customer service that Dustin provides….he truly wants his clients to be fully satisfied.
My outdoor living space is now completed and the items that I purchased from Texas Outdoor Patio Center installed. I am absolutely thrilled with my new appliances and highly recommend Dustin and Texas Outdoor Patio Center!
Fantastic product and fantastic service! Dustin is extremely prompt and incredibly responsive. All that, with personal service, at or below online pricing. Dustin made the process for purchasing my new Lion built-in grill very easy and then delivered it to my home at my convenience. Even better, I know he will be there to answer any questions I have going forward.
If you are in the market for a higher-end grill and need great opinions and service, do yourself a favor and contact Texas Outdoor Patio Center!
Wow, I can't say enough good about the purchase, price, and service. Dustin, texted me several times with the shipping and delivery information. I was told by several other BBQ places that the BBQ I wanted would take four weeks to get. I received my BBQ in just about a week delivered to my home. I would strongly recommend this company to any of friends.
I was looking for a Lion grill for a while and Dustin at TOPC had one for me to look at. He was more than willing to answer all of my questions. He was always available by phone, email, and text. I decided to purchase from him and could not be happier. He hand delivered my grill in less than a week! He taught me proper grill care with the cleaning kit he provided. If you are looking for a company with true customer service, this is the pace. Thanks Dustin!
Bought my outdoor kitchen grill/appliances from them. I was building a complete backyard setup through a pool company in Plano. When it came down to appliances, I did extensive internet research and was intrigued by Lion Premium Grills. I went to Dustin's place and immediately fell in love with the Lion. Dustin's knowledge of the Lion grills, as well as that of other grill lines, is superb. I felt very comfortable with Dustin. Instead of buying online, I chose to buy from Dustin for the same price. He delivered the grill and accessories to my door himself. If I ever have issues or need parts, I know that I can count on Dustin and his team. No reservations at all.
Excellent service. also, very helpful - showed me how to get the best use out of the grill. Works directly with the company that makes the grill!
Recently purchased a Lion 32" gas grill from Dustin (Texas Outdoor).
We have cooked chicken breasts, shrimp, fish and they all turned out great.
We also did a rotisserie chicken and it was the best we have ever had. Can't wait to do another.
Our next project, is to smoke some ribs on the grill using our new charcoal trays.
Last summer, based on our contractor's recommendation, we installed the 4-burner 34” grill and several other Lone Star products . We have had no regrets regarding our choice of a grill. The grill is well made with premium materials. It provides sufficient heat to cook anything we have tried. The grill looks great and accents our outdoor kitchen. Initially, the grill would not ignite . I called the company, but there was no answer and I left a message. This did not upset me, because it was a holiday weekend and I really did not expect anyone to answer. To my surprise, shortly after I left my message, Dustin returned my call. After discussing the problem, he offered to send a replacement part. Given the build quality, warranty, and customer service, I recommend Lone Star Grills to anyone interested in a quality outdoor grill. Dealing with them has been a great experience and we are looking forward to years of use from our grill!
